Contact

Talk to us

Comparing plans, reading the docs, or ready to get started? Email us anytime. A real person reads every message and replies within two business days.

Direct Contact

Email us anytime

Sales and Contracts

New customers

[email protected]

For pricing, how the platform works, setup planning, and contract questions.

Existing Customers

Support

[email protected]

Already running Infraveil? Reach us here for help with a service that is down, a config change, or any day-to-day question.

What to include in your email

If you are a new customer

  • • Whether you want the platform only, or for us to run it for you
  • • Where your servers live (cloud, on-premises, or both)
  • • When you hope to decide and go live
  • • Any compliance needs (SOC 2, HIPAA, etc.)

If you already use Infraveil

  • • Your client ID or business name
  • • What went wrong, or what you need changed
  • • Any error messages or logs you have

When to expect a reply

We reply within two business days. Everything runs through email — there is no ticket system or phone line, so you always reach a person who knows your setup.