Talk to us
Comparing the plan, reading the docs, or ready to get started? Email us anytime. A member of the Infraveil team reads every message.
Review the plan
See what each plan includes, how updates are delivered, and what you pay.
Read the docs
Follow the full setup guide, from first install to checking your servers and recovering from failures.
How we earn trust
Read how we check your code, handle failures, and give you a clear view of everything running.
See what is built in
Deploy, keep your services running, put security rules in front of them, watch the logs, and recover from failures — all in one place, with no extra tools to buy.
Talk to us
Email us with questions about pricing, setup, or how the platform works.
Email us anytime
Sales and Contracts
New customers
[email protected]For pricing, how the platform works, setup planning, and contract questions.
Existing Customers
Support
[email protected]Already running Infraveil? Reach us here for help with a service that is down, a config change, or any day-to-day question.
What to include in your email
If you are a new customer
- • Which servers and managed services you want to connect
- • Where your servers live (cloud, on-premises, or both)
- • When you hope to decide and go live
- • Any compliance needs (SOC 2, HIPAA, etc.)
If you already use Infraveil
- • Your client ID or business name
- • What went wrong, or what you need changed
- • Any error messages or logs you have
When to expect a reply
We aim to reply within two business days, although response time is not guaranteed unless it is included in a signed support agreement. Support is handled through email rather than a public ticket form or phone line.