Talk to us
Questions about pricing, setup or operating your backend? Email the Infraveil team.
Review the plan
Check included capacity, expansion pricing and billing units.
Read the docs
Connect a server, run an ordinary app, and find its health, logs and supported controls.
How we earn trust
See what runs locally, what the control plane coordinates and where its boundaries lie.
See what is built in
Explore local supervision, health and logs, managed traffic policy and supported recovery across your servers.
Talk to us
Email us with questions about pricing, setup, or how the platform works.
Email us anytime
Sales and Contracts
New customers
[email protected]For pricing, how the platform works, setup planning, and contract questions.
Existing Customers
Support
[email protected]Contact us for help with a service failure, configuration change or day-to-day operation.
What to include in your email
If you are a new customer
- • Which servers and managed services you want to connect
- • Where your servers live (cloud, on-premises, or both)
- • When you hope to decide and go live
- • Any compliance needs (SOC 2, HIPAA, etc.)
If you already use Infraveil
- • Your client ID or business name
- • What went wrong, or what you need changed
- • Any error messages or logs you have
When to expect a reply
We aim to reply within two business days by email. Response times are guaranteed only when included in a signed support agreement; there is no public ticket form or phone line.