Terms of Service

1. The Service and Software License

1.1. Description of Service: Infraveil provides custom-engineered, proprietary software (the "Agent") which, when deployed on a client's server environment, provides specific backend functionality as defined in a direct proposal.

1.2. Software License: Upon payment, you are granted a limited, non-exclusive, non-transferable license to operate the Agent on your designated server(s). This license is contingent upon adherence to these terms.

1.3. Intellectual Property: The source code, underlying logic, architecture, and all other intellectual property of the Agent and our delivery system are the exclusive property of Infraveil. They are never delivered to the client and remain our confidential trade secrets.

2. Client Responsibilities and Use

2.1. Environment: You are solely responsible for providing, maintaining, and securing the server environment (e.g., VPS, bare-metal server) where the Agent is deployed.

2.2. Lawful Use: You agree to use our service only for lawful purposes. You are solely responsible for the legality of your data and your compliance with all applicable laws and regulations (e.g., GDPR, CCPA).

2.3. Prohibited Conduct: You may not attempt to reverse-engineer, decompile, disassemble, or otherwise access the source code of the Agent. Unauthorized distribution, resale, or transfer of the Agent is strictly prohibited and will result in immediate termination of service.

3. Payments and Refunds

3.1. Payment Method: All payments must be made in cryptocurrency (BTC, LTC, ETH, XMR). We do not accept fiat currency or any payment method subject to chargebacks.

3.2. Payment Terms: All project fees are determined via a direct proposal and are due in full before the delivery of the Agent, unless otherwise agreed upon in writing. All payments are final.

3.3. Refunds: Refunds are not provided once the Agent has been delivered. The only exception is in the case of a verifiable non-delivery of the initial Agent, to be determined at our sole discretion.

4. Privacy and Confidentiality

4.1. Anonymity: We require only a contact email and an alias for engagement. No KYC or personal information is collected.

4.2. Data Handling: Your application data resides exclusively on your server and is never transmitted to us. We do not use third-party analytics or trackers.

4.3. Confidentiality: Your project details, identity, and the nature of our engagement are strictly confidential and will never be shared, published, or disclosed.

5. Service Operation and Termination

5.1. Service Dependency: The Agent requires a periodic connection (heartbeat) to Infraveil's servers to validate its license and receive updates. An interruption of this connection will cause the Agent to cease functioning upon its next restart.

5.2. Termination for Cause: We reserve the right to terminate your service for any violation of these terms. Termination is enacted by permanently denying the Agent's heartbeat requests. We will not access your server to disable the software; the Agent will simply fail to initialize. The responsibility for stopping the non-functional process lies with you.

6. Disclaimer and Limitation of Liability

6.1. No Warranty: The service and the Agent are provided "AS IS" and "AS AVAILABLE" without any warranty of any kind, express or implied. Any guarantees of uptime, performance, or specific security standards (SLA) require a separate, written contract.

6.2. Limitation of Liability: In no event shall Infraveil be liable for any direct, indirect, or consequential damages, including but not limited to data loss, business interruption, or financial loss, arising from your use or inability to use the service.